About Qi

Qi: About

Improving the lives of our patients is at the heart of Oxleas. We want to drive a culture of continuous improvement by supporting and empowering our staff, and service users, to make sustainable changes for improvement.

Improving Care with Qi

Quality Improvement (Qi) recognises that the people closest to the problem are best at identifying areas for improvement and also at identifying potential solutions and testing them.

We follow the Institute for Healthcare Improvement’s Model for Improvement framework to complete Qi projects. Following this approach supports staff to systematically plan out their project and test out ideas for change.

When done well, Qi can release great creativity and innovation in tackling complex issues which services have previously found challenging.

Our Qi journey

We started on our Qi journey in June 2018. After one year our Qi team has delivered and trained over 500 staff trust-wide. This training has supported the completion of numerous Qi projects.

Our partners in Qi

The South London Mental Health and Community Partnership (SLP) consists of three organisations:

  • Oxleas NHS Foundation Trust
  • South London and Maudsley NHS Foundation Trust
  • South West London and St George’s Mental Health NHS Trust. 

Our joint Qi partnership involves looking at ways to improve patient care, share best practice, provide training and learning opportunities and enhance careers, as well as help develop new roles.

"The SLP is a ground breaking partnership led by clinicians across our three trusts to work together to improve the lives of our service users and carers." Andy Trotter, Chair, Oxleas NHS Foundation Trust


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