Meet our Qi team

Meet our Quality Improvement team.

Qi: Team

Vicky Ellis - Associate Director Quality Assurance & Improvement

Victoria Saffin

Vicky joined us from Kent Community Health (KCHFT) in November 2019 as Associate Director Quality Assurance and Improvement. Her portfolio includes all aspects of quality management, research and clinical coding. During her time at KCHFT she helped lead the organisation to achieve an outstanding CQC rating.

Vicky qualified as a physiotherapists in 1998, after completing various rotations in different areas including ITU, MSK, women's health and finally specialising in vascular and amputee rehabilitation.

Vicky is passionate about improving quality, developing staff capability and creating the right culture for continuous improvement.

Victoria Saffin - Head of Quality Improvement

Victoria Saffin

Victoria joined Oxleas in 2013, working in patient experience and later in quality and governance before commencing her role as head of quality improvement in 2018.

Victoria holds a range of qualifications including a BSc (Hons) in psychology from Plymouth University and PRINCE2. She is also an accredited European Mentoring and Coaching Council coach, Institute for Healthcare Improvement (IHI) Qi coach and is in the process of qualifying to become an IHI improvement advisor and QSIR practitioner.

Prior to Oxleas, Victoria spent seven years working in psychology for the prison service and forensic inpatient services in Devon.

Jillian Violich - Quality Improvement Lead (CYP and Adult Community Services)

Jillian joined Oxleas in May 2010, working with our informatics team before taking up a wide range of senior accounting roles across the trust. She joined the quality improvement team in May 2018.

Jillan has a degree in business studies and post graduate diploma in finance. She holds a certificate and diploma from the Chartered Institute of Management Accountants. Jillian is also a quality improvement coach and an accredited European Mentoring and Coaching Council coach.

Originally from New Zealand, Jillian has called the UK home for the past 17 years. Prior to joining Oxleas she worked for a large advertising agency group and worked in financial systems implementation for several global companies, which allowed her to travel across the globe

Sara Veeramah - Quality Improvement Lead (Trustwide Inpatient, Older Adults and Crisis Services)

Sara VeeramahSara joined Oxleas in 2009, working within in the mental health inpatient wards across the trust with acutely unwell patients.

In 2015, she became the Safeguarding Adults Coordinator for the trust where she worked until 2017. She moved on to her role as the Bromley Business Officer as well as becoming the Bromley Staff Governor, she later joined the Bexley Care Business Office.

In August 2019, Sara joined the QI team as a Qi Lead for Bexley and Corporate.

Sara is an Institute for Healthcare Improvement (IHI) Qi coach, PRINCE 2 practitioner, A member of the Q Community and holds a CertHE in Mental health and Social Care. She is currently training to be an IHI Improvement Advisor and an accredited European Mentoring and Coaching Council coach.

Loretta Cox, Quality Improvement Lead (Forensics, Prisons and Corporate Services)

Loretta Cox

Loretta joined Oxleas in 2008 and took up the role as the Clinical Quality and Audit Manager supporting the Forensic and Prison directorate in 2012.

Here, she has been involved with the successful delivery of a number of projects including the improvement of patient experience through the CPA review process.

Loretta has taken up a number of roles during her time at Oxleas and has now joined the Quality Improvement team as a Qi lead

Sukh Dogra Quality Improvement Lead (Trustwide Community Mental Health and ALD Services)

Sukh DograSukh joined Oxleas in November 2019 from Frimley Park Hospital and has a degree in marketing and ten years of experience from a wide range of industries including the NHS.

In December 2020 she completed the Improvement Coach Professional Development Programme with the Institute for Healthcare Improvement. She is currently training to be a quality improvement coach and accredited by European Mentoring and Coaching Council coach.

Sukh is also part of Oxleas shadow executive Committee.

Luke Rahman – Quality Information Data Analyst

Luke Rahman

Luke originally joined Oxleas in 2013, working on the inpatient mental health wards as a healthcare assistant.

He left in 2018 to complete the NHS Graduate Management Training Scheme, where he completed various placements in different NHS organisations throughout London and Kent. Following completion of the scheme, Luke returned to Oxleas as the Quality Information Data Analyst in the Quality Improvement team.

Luke has a range of qualifications such as a BSc and MSc in Biology, and a PGCert in Healthcare Leadership. He is also completing a PGDip in Healthcare Data Analytics from University College London.

Madaleine Byers - Project Support Officer

Madaleine Byers

Madaleine joined Oxleas 2017 working in various roles before joining the Qi team as project support officer. Prior to Oxleas, Madaleine worked for nearly 20 years within the disability sector in Australia, assisting people with varying conditions to find and secure long term employment.

She has worked in various roles including quality improvement/assurance, mental health assessments, auditing and client management.