Updated information on Coronavirus (COVID-19)


In response to COVID-19, some of our services will be disrupted unfortunately. We are focusing our resources on our acute, crisis and services caring for the most vulnerable members of society. We will also be providing care through video and phone links wherever possible.

We are therefore asking patients:

  • If you are a parent and you have concerns about your child’s mental health, please contact 0203 319 7666 Monday to Friday 9am-5pm. Please contact the SLP crisis line on 020 3228 5980 Monday to Friday 5pm-9pm and Saturday to Sunday 1pm-9pm. For all other times please contact the Oxleas Urgent Advice line on 0800 330 8590. Please also note that support is available via Kooth at www.kooth.com
  • If you are a patient of our mental health services and are experiencing a crisis, please do not go to Accident and Emergency departments but contact your care co-ordinator or our crisis line on 0800 330 8590.
  • If you are expecting an appointment at home or at one of our team bases, you will be contacted by a member of our staff to explain how this contact will be conducted. Please do not call or visit one of our sites, we will update you.


Our wards are now closed to visitors. We realise that this will be difficult for many people, however it is something we have had to do in order to protect patients, staff and visitors alike. 

We will keep this decision under constant review and as soon as we are able, we will reopen the wards.

For the most up to date information on COVID-19, please visit the NHS Coronavirus (COVID-19) website

Looking after your mental health

Please visit our looking after your mental health during the Coronavirus outbreak page.