Let's talk personality disorders (non-clinical staff), June 2021

Free virtual education session for GP receptionists, Practice Managers and other non-clinical primary care colleagues in Bexley.

Presentation and recorded session

This session was recorded for the benefit of those Bexley non-clinical primary care colleagues unable to join us on 14 June 2021.

The recording can also be viewed using the following link:


Neil and Ioanna's presentation can be viewed below.


People diagnosed with personality disorder experience stress to a far higher degree than the general population and this particularly affects how they ask for help.

Non-clinical and front-desk staff play a very important role in helping people with this sometimes debilitating condition, particularly when they may appear overly forceful or confused when they present at services.

This workshop outlines the condition and gives strategies to help.


If you would like to leave feedback on this session, please use the following link: https://www.smartsurvey.co.uk/s/PD14June2021/

If you have any questions relating to this session, please email oxl-tr.gpfeedback@nhs.net