Rapid Response Service

Medical equipment

The Rapid Response Service is a dedicated admission avoidance and early discharge team. Rapid response is offered in the home/school or other community setting.  The purpose of the RRS is to prevent or manage exacerbation of acute illness and provide community support for short term acute illness.  The focus is on allowing the service user to remain in the community and avoid an admission to hospital.

  • Over the last 6 months, the rapid response service has resulted in 684 patients avoiding admissions to hospital
  • 275 patients with Bexley GPs

The team facilitated 105 discharges into the community across Bexley and Greenwich, limiting inpatient hospital stays.

Contact the service on 0208 836 8621.

Main reasons for referrals

Wound care, IV antibiotics, facilitate discharge by creating a team around the child.

Service Developments

A draft Asthma pathway is currently in development to establish safe and effective ways in which the community can support this cohort of patients effectively.

Preventative work taking place on Special Care Baby Unit: physiotherapists have created information leaflets that are now present in maternity packs, providing information on positioning of new born babies to prevent some conditions e.g. torticollis.

Following identification into the top four hospital admissions into the QEH for unscheduled care in the under 5s, pathways are being developed in the community to prevent hospital admissions for these conditions where possible.