Our staff continue to rate Oxleas as the best

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We continue to be a leading trust in the eyes of our staff. The most recent National NHS Staff Survey figures show that our staff are extremely positive about working here and the quality of care we offer.

Our staff rated us the best in the country in five areas:

  • Effective team working
  • Effective appraisals
  • Reporting errors/incidents
  • Fairness of reporting incidents
  • Not experiencing work related stress

And we were in the top 20% of similar trusts in 17 areas - up from 15 last year. 

As the King's Fund identified last year, we have been the best performing trust in the country for staff engagement in recent years. This year's survey showed further improvement as our staff engagement score was even higher than last year's. Other areas where scores improved were:

  • Reduction in work-related stress
  • Job satisfaction
  • Recommending Oxleas as a place to work
  • Satisfaction with quality of care
  • Levels of staff motivation.

"We are delighted that this staff survey is even better than last year's," said Chief Executive Stephen Firn. "Despite all the pressures on the NHS, our staff continue to say that they feel engaged and that they would recommend Oxleas as a place to be treated and to work. This is particularly important because we know that good staff satisfaction leads to good patient care."

The main area we want to improve on is reducing the levels of discrimination, bullying and abuse experienced by our staff mainly from patients and relatives.

"Although the survey indicates that only a small number of people are affected, we want to make sure that this type of behaviour is not accepted and that individuals are supported if it does occur," said Simon Hart, Director of Human Resources and Organisational Development. "Such events should be reported as an incident and HR support is available when needed."

A total of 850 members of Oxleas staff were surveyed from across our services and departments. Full details of the survey are available at www.nhsstaffsurveys.com

Published on 17th March 2015