Governors and Non Executive Directors have tour of QMH Services

Oxleas Governers visit Queen Mary’s Hospital.

Our Chairman, governors and non executive directors were taken on a tour to find out more about our Adult Community Services.

Led by service director Keith Soper, the group was joined by our chairman Andy Trotter to find out what the service offers at Queen Mary’s Hospital.

The first port of call was Meadow View, our intermediate care unit, where they saw a group of patients enjoying games led by activity co-ordinator Fenelly Dowsett and lead therapist Hannah Tomkins, before having the chance to speak to them.

Modern Matron Cathy Wilkinson and Hannah then took everyone around the unit, meeting staff and patients along the way, looking at facilities including an en-suite bedroom and the unit’s gym. People were surprised at how large the unit was, and commented on how light and welcoming it felt, with lovely staff.

The group then moved on to visit the Neuro-rehabilitation team and spent time finding out about the wide range of services and groups provided to patients in Bexley from senior physiotherapist Katherine Day, who is a member of the multi-disciplinary team.

The final service visited was Bexley MSK where Elaine Willett, ESP physiotherapist gave a fantastic overview of the service, talking about how patients are triaged to ensure they get the right treatment by the right team, including surgical interventions performed by King’s College Hospital as part of the integrated MSK service. Elaine talked passionately about the difference the right intervention can make, including helping patients to manage chronic pain by changing the way they think.

Finally, a few governors braved the cold to view the new Kidney Treatment Centre and Cancer Centre builds which they thought were impressive.

Sue Read said “I would like to say how impressed I was with all the health professionals we met in all the different departments. It is obvious despite the pressures we all face around staffing and volume of work they all feel enthusiastic to do the best for the patients and in a timely manner. Their professionalism comes across and I would say I felt very proud to be a part of the same organisation.”

Stephen Brooks said “The visit was very interesting and gave governors a great feel for the range of care now provided by the trust. I was impressed by the staff’s enthusiasm, knowledge and openness in describing their work and the challenges they have to meet.

Mary Stirling said: “I had no idea at all about these services and came away with a very clear idea. I was also very impressed by the knowledge, enthusiasm and dedication of the staff who were very keen to tell us all about the services. It was a very worthwhile visit and if other governors were interested in another visit there I would thoroughly recommend it.”

Find out more about our governors

Published on 25th February 2016