Greenwich Assertive Community Treatment Team

Patient Experience Programme: Ferryview Health Centre

The following is what people told us during patient experience visits to this service:

What you told us and how we've responded

  • Staff and clients don't always work collaboratively. 
    So we are now using the 'Recovery Star' focusing on a collaborative approach which helps clients identify their own recovery goals.

What you've told us we're doing well

  • The staff are friendly and helpful, and go the extra mile for you.
  • I'm helped with additional things outside of mental health.
  • I feel I've been helped by this service.

Service information