Ivy Willis House
The following is what people told us during patient experience visits to this service:
What you told us and how we've responded
- We need better meal options.
So we are trying to balance healthy options with what clients want to eat.
- Need to improve engagement between staff and clients.
So we are looking into listening skills training for residential staff.
What you've told us we're doing well
- The staff are good.
- I like the food.