Service User Involvement, 05.03.21

On 5 March 2021, we enjoyed a virtual session presented by Japleen Kaur, Head of Volunteering Services, Lived Experience Practitioner Programme and Service User Involvement Lead (Trust-Wide) and Anush Angelova, Involved participant.

We learned about the theories and studies underpinning service user involvement and co-production. Japleen presented the range of opportunities for service user and carer involvement within Oxleas and future developments. Anush shared her personal experience of being involved with Oxleas and her views on service user involvement. 

The following Governors attended

Lesley Smith, Service User/Carer Governor, Bexley Adult
Tina Strack, Service User/Carer Governor, Bexley Adult
Simon Hiller,  Service User/Carer Governor, Children
Sue Hardy, Public Governor, Bexley
Margaret Cunningham, Public Governor, Bromley
Michael Earnshaw, Public Governor, Bromley
Les Clark, Public Governor, Greenwich
Ray Warburton, Public Governor, Rest of England
Rebekah Marks-Hubbard, Staff Governor, Greenwich Adult

Membership - Annual Members meeting

Our Governors said...

"I learnt a lot from Friday's meeting - volunteering/service user involvement as I had never seen it before!  Japleen's passion and expertise was very good to see, and Anoush's story inspiring. Overall this was a most welcome look at this part of our work and I very much look forward to subsequent sessions in this series."
Margaret Cunningham, Public Governor, Bromley 

"I thought what Japleen had to say about service user involvement and co-production was very good. Her leadership of, and commitment to, this agenda is exemplary."
Ray Warburton, Public Governor, Rest of England

"I thought it was excellent and felt very grateful to Japleen and Anush for the considerable effort they had clearly put into preparing for it, a feeling I'm sure was shared by other governors."
Simon Hiller, Service User/Carer Governor, Children

"The session we had with Japleen and Anush on Service User involvement was really useful, and presented with commitment and authority. It opened up some new insights into the way the trust involves people in their treatment."
Les Clark, Public Governor, Greenwich