Bexley Neuro Rehabilitation Team Bexley

We offer help to people with acquired neurological impairments to enable them to lead a more independent life in the community.

Our team includes:

physiotherapists
occupational therapists
speech and language therapists
nurses
therapy assistant practitioners
specialist multiple sclerosis and Parkinson’s Disease nurses.

We work closely with other local services in the London Borough of Bexley and neighbouring boroughs, including GPs, acute hospitals, leisure services, social services, the Stroke Association, and other patient organisations.

The service is for you if you:

are over 16 years old
live in Bexley
are registered with a GP in Bexley
have a neurological condition
are able to participate in rehabilitation. This means being able to identify areas you want to work on and actively participate in exercise/practice towards your goals.

What we offer

Our aim is to help you maximise independence in your daily life so that you can do the things you want to do. We will work with you in your own environment: at home, in your day centre, at work, as an outpatient or in an inpatient bed at Queen Mary’s Hospital site. We can work with you, your family, friends or carers.

There are specialists on our team who can help with specific issues, like returning to work.

How to access the service

You can be referred to our service by:

hospital
your GP
another agency who you work with.

Please note that we are not an emergency service. If you need help urgently, please contact your GP. We aim to make initial contact with you within seven days of referral.

Our service is open 7 days a week. For telephone queries, you can contact us Monday to Friday 8.30am to 4.30pm.

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care.

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.

Patient survey

GP referral information

Email address:

oxl-tr.bchs-neuroteam@nhs.net

Phone number for GPs:

020 3910 7092

Fax number:

020 3910 7093

All referrals for the Neuro team should be sent to:

Fax: 020 3910 7093 or Email: oxl-tr.BCHS-NeuroTeam@nhs.net

Referrals will be triaged by a senior clinician and allocated to the appropriate pathway, or signposted on if not appropriate.

Criteria for inpatient beds:

People with a Bexley GP who:

Have a main diagnosis of a long term neurological condition with acute deterioration
Are unable to manage/be managed at home
Need daily rehabilitation per discipline and/or more than one discipline
Consent to transfer to the inpatient unit with agreement from carers
Able to be managed on the inpatient unit with non-daily GP medical intervention
Able to return home following a two week average inpatient stay

Criteria for community services / gym:

Adults over the age of 16 who have experienced a neurological illness or injury. If the injury is due to a stroke this must have been diagnosed by a consultant and/or CT scan result.
Registered with a Bexley GP and live within Bexley or the practice boundary of their GP surgery.
Medically stable and fit for discharge home from the acute service (if relevant).
Consenting to supported discharge at home or transfer from home to the inpatient unit (if relevant) with agreement from carers.
Consenting to the treatment package, rehabilitation plan and goals provisionally set on Initial Assessment.
Suitable home environment, as assessed by the MDT, if rehabilitation will take place in the community.