Bromley Dementia Care Home Team Bromley

We are a Dementia Clinical Behavioural Specialist Team supporting care home staff and family who support people living with dementia that display distress. We are not a crisis team.

Our team provides:

  • Clinical advisory consultations: Using a bio-psychosocial formulation tool – dementia care tool to explore potential factors and advise staff on clinical, psychological, social and environmental factors.
  • We identify any onward referrals and feedback to both the GP and Older Adult Community Mental Health Team.
  • Evidence & skills based training for Bromley care homes: core training 6 hours or refresher modules (2-3hours).
  • Workshop style and experiential training whereby we introduce the Dementia Care Tool and how care home staff can use this framework to understand behaviours that concern. The team focus on promoting, demonstrating and embedding Person-Centred Care principles. 

Opening times: Monday-Friday 9am-5pm.


Referrals are accepted from the Bromley Older People Community Mental Health Team, Bromley Memory Service, GPs and Care Homes.

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care. 

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.

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Turpington Lane


Public phone number:

0208 629 4900

Email address:

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