Greenwich Intermediate Care Unit Greenwich

Intermediate care is a period of care and rehabilitation between the hospital and home, designed to help you regain your independence and enable you to return to normal life as smoothly as possible. This is done through professional advice, support and encouragement. The key to successful rehabilitation is for us to work together to reach the individual goals that you want to achieve. Intermediate care may also be suitable as an alternative to hospital admission.

A person’s length of stay in intermediate care will be determined by their individual progress and may last for up to six weeks. Our intermediate care unit in Greenwich aims to help you regain your independence, confidence and skills.

Intermediate care is available to patients registered with general practitioners (GPs) in Greenwich. It is available to anyone over 18 years of age.

The intermediate care unit in Greenwich is:

Intermediate Care at Home is also available.

Greenwich Community Health Services’ Joint Emergency Team, who are based at Queen Elizabeth Hospital, assess patients for intermediate care and intermediate care at home.

How to access this service

This service is available to Greenwich residents or those registered with a Greenwich GP.  Referral is made through the Joint Emergency Team.


  • Community health services (adults)

Services provided

  • Intermediate care
  • Physiotherapy

Related Information

Eltham Hospital exterior - pre-completion

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Eltham Community Hospital
Passey Place


Public phone number:

Greenwich Intermediate Care Unit: 020 3049 0450

Details incorrect? Please let us know

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This time last year I couldn't fault the treatment my father received at the Ross unit.
Unfortunately this was not the case this time, he was put into a room where only one of the three lights was working and this took 3 days to be put right. One of the windows in his room was broken and blew open every time It was windy making his room extremely cold. When I reported this for the second time and asked if he could be moved I was told that there wasn't another room and it was only when I stated that the room was not fit for purpose that another room was found and he was moved. For the first 4 weeks the physiotherapy was minimal and it has only been in the last 2 weeks when the lead physio has taken over that there has been noticeable improvement.
It has taken the nursing staff almost 10 days from being notified to change his cather and on more than on occasion he has not been given a shave every day.

Dear Lorraine

Thank you for your comments. As Royal Borough of Greenwich are responsible for the care provision in the Ross Unit, we have contacted them to share your comments.

Sue McManus, contracts manager, would be very grateful if you could contact her on 020 8921 3204 in order that she can obtain some more information and investigate further.

Liz Penn, service manager, will follow up your comments regarding physiotherapy and the delay in changing your father's catheter.

Kind regards

Jane Wells
Service Director

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