Oxleas House (older adult ward) Greenwich
Visitors to wards
Due to the current COVID-19 outbreak, our wards are now closed to visitors. We realise that this will be difficult for many people, however it is something we have had to do in order to protect patients, staff and visitors alike.
We will keep this decision under constant review and as soon as we are able, we will reopen the wards.
Oxleas House provides 24 hour inpatient mental health services for adults and older adults living in the borough of Greenwich.
Shepherdleas Ward
Tel: 0203 953 6360 Fax: 0203 953 6366
Oxleas Patient Experience survey
The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care.
The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.
Categories
- Mental health services: Older people
Related Information
How to find us:
Buses:
Routes 161, 244, 291, 386, 469, 486 and Mobility bus routes 855 and 856.
Trains:
There are a number of local rail stations near to Oxleas House:
Woolwich Arsenal, Woolwich Dockyard, Blackheath and Charlton.
All rail stations are within a 10–15 minute bus or taxi ride away from Oxleas House. Most London and local destinations are served by trains from these stations such as London Bridge, Blackheath, Charing Cross, Erith and Dartford.
Car parking:
There is limited pay and display car parking on the hospital site.
Address:
Queen Elizabeth Hospital
Stadium Road
Woolwich
London
SE18 4QH
Public phone number:
0203 953 6340 / 0203 953 6341
Fax number:
Video:
Inpatient admission - older adults: A carer's experience
Inpatient admission - older adults: What to expect
© Oxleas NHS Foundation Trust
1 Comments
derek 30 August 2018
i needed to visit someone at shepherdleas ward and spent half an hour trying to find visiting times i cant find them so i will have to telephone why dont you show them clearly online and save your staff from having to answer queries like mine i am sure they have other things they could be doing with their time
Reply from Oxleas 3 September 2018
Dear Derek
Thank you for raising this issue. We would like to make the improvements you suggest. The manager of Shepherdleas ward, Angela Williams, will be in touch to discuss your concerns and ideas for improving communication.
Kind regards
Rachel Matheson
Service Manager for Mental Health, Greenwich