Paediatric Continence Service (Greenwich) Greenwich


We are having to alter some of our services in response to the restrictions that Coronavirus is creating. This means that we may have less staff and will be unable to continue to provide services in the way we usually do. Therefore, we may need to do the following:

  • We may carry out consultations via phone or video call
  • The frequency of our visits for your care might be reduced
  • If the care you receive is not essential, it might be stopped for the time being.

We will speak with you about any new arrangements we need to put in place. We will inform any other people involved in your care of any changes made. 

If you need to contact us, please call 0208 319 9973.

We would like to thank you for your understanding and cooperation at this time. 

The service is available for:

  • Children and Young People who live in Greenwich or Bexley with a Greenwich or Bexley GP. Aged 5 to 18 years ( 19 years with additional needs) with bladder and/or bowel difficulties 
  • Children under 5 years can attend a drop-in 

The service will provides clinics across both Bexley and Greenwich, these locations are Kidbrooke Village Centre, Gallions Reach, Eltham community Hospital, High Point House and Erith Health Centre.

The service offers specialist assessment and management of continence issues including:

  • Diet, fluid intake, sleep patterns and routines relating specifically to achieving continence
  • Enuresis: Night time bed wetting  
  • Constipation/overflow soiling
  • Provision of a range of interventions and treatments including reward charts, bed sensors , alarms and medication
  • Bladder scanning
  • Referral to GP or Community Paediatrics where needed. 

Drop-ins at three Children’s Centres in Greenwich. Waterways, Sherringtion and Storkways. The service offers specialist advice and support with:

  • Potty Training: where a child is late in achieving continence
  • Drop-in school readiness sessions
  • Support with constipation
  • Self-referrals  

Contact 0208 319 9973 for details of the monthly drop-ins.

The provision of continence products for children and young people who are in mainstream schools within Bexley or Greenwich or who are schooled out of borough but still have a Bexley or Greenwich GP. Children who attend a special school within the boroughs of Bexley and Greenwich will be seen by the special school Nursing team.

There is a criteria for receipt of products and suitability will be assessed by one of the Continence team.

How to access this service:

Referrals will be accepted from parents, GPs, Health Professionals, schools, Social Services and accessed via or telephone 0208 319 9973.

Continence Drop in`s during COVID-19 restrictions

Due to covid-19 restrictions, we are unable to offer a drop in service so we are changing this to a phone call drop-in service.

Please email, or call 0208 319 9973 and leave a message with your child’s name, date of birth, and a brief summary of what you need support with and your contact details. Our Paediatric continence advisor will make contact with you.

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care. 

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.

GP referral information


  • Community health services (children)

Related Information

Public phone number:

0208 319 9973

Email address: