Social Services Emergency Duty Team Bexley

The team provides an emergency social work service for situations in the borough of Bexley which arise out of normal office hours for:

-Older people

-People with mental health problems

-People with learning disabilities

-People with physical disabilities

-Children and young people

-Families and carers of all these groups

The service operates Monday to Thursday 6pm to 8am, and from Friday 6pm through to Monday 8am for people needing emergency help. Requests for assistance are taken by the Council's Emergency Control Officer who will alert the Duty Social Worker immediately. Requests are prioritised by the Duty Social Worker. Response times will vary but we aim to make an initial contact within 20 minutes. Each weekday from 6pm until 8am, every weekend and Bank Holiday, there is a Senior Social Worker from the Emergency Duty Team available for people who require help from Social Services to deal with an urgent crisis or problem arising out of hours.

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Civic Offices
2 Watling Street


Public phone number:

020 8303 7777

Email address:

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