Heart Failure Service Greenwich

The Heart Failure Service works with people with cardiac conditions, such as heart failure, in their own homes to help them and their family and/or carer to better manage their condition and ensure hospital admissions are avoided where possible.

How to access this service

Referrals are accepted from any health or social care professional. Referrals from patients and carers may also be accepted, subject to agreement by the patient’s GP.

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care. 

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.

GP referral information

This service is directly bookable on Choose and Book. You can book a time-slot for a patient. At the booked time a member of the Heart Failure (Cardiac) Service will telephone the patient and carry out an initial assessment and arrange an appointment if appropriate. Please attach blood results.



  • Community health services (adults)

Services provided

  • Cardiac conditions support
  • Physiotherapy

Public phone number:

020 8319 7060

Clinic times

Fairfield Centre: Wednesday (9am-1pm)

Sherard Road: Monday (10am-5pm) and Tuesday (1pm-5pm)

St Mark's Health Centre: Friday (9am-1pm)