Put us to the test… the NHS Friends and Family Test - Video

You need Flash version 9 or later to view these videos. Download the latest version from here.

Put us to the test… the NHS Friends and Family Test

The Friends and Family Test is a way for all patients to give feedback quickly and have their say on the care and treatment they experience across the NHS in England.

It helps to improve local healthcare services for everyone by highlighting what is working well and what can be improved.

The FFT has been in use in some hospital services since 2013 and is now expanding to more parts of the NHS, including GP practices from December 2014.