Your comments

I was concerned to read somewhere that Greenwich Council might in future only collect domestic rubbish every two weeks instead of every week. My husband is doubly incontinent and uses four of the largest pads available every day, so each week we fill a black-topped bin with them. If they are only collected every fortnight they will be very insanitary and smelly. I have written to the council and to our local councillors to tell them the potential results of this possible change. Would it be a good idea for the incontinence centre to also tell the Council that this change would also affect your patients?

Hello, I live in Greenwich. Please tell me how I reorder my sons continence pads as I've forgotten who delivered the last order. Thank you.
Kind regards
Michelle

After being referred, from time to talk to PCP. For further therapy and a diagnosis review. I was seen by one their doctors, I was give some new medication and told that one of the nurses would call me, after 2 weeks. And that I won’t be put on the waiting list for therapy. Which I was extremely disappointed about.

I almost 4 weeks later, I still haven’t been called by this nurse. This has caused me so much stress and anxiety. Firstly I was never given a telephone appointment time, I have called their office couple of times, to asked for some clarification when I would be receiving this phone call. I called them yesterday and even the receptionist said that I should have been give an letter with an appointment time. The add insult to injury I know for a fact that if I miss this random phone call from this nurse, they would instantly discharge me. The thing that I am panicking about the most if that if I don’t hear within the next few days I will run out of this new medication and the GP won’t be able to prescribe it.

I have really struggled over the last three weeks, which PCP actually know as I have to call the urgent advice line. The transition from this service from time to talk has been extremely difficult, going from a service where the staff have been supportive to PCP where you just feel like an inconvenience to them. I can’t express to you enough how much pain, stress and panic attacks, that I have had, because of the uncertainty, this is now starting to affect my functioning at work, to point where I am had to leave early and I’m considering taking time off.

Our daughter is on Lesney ward and I am so shocked at the attitude of most of the nursing staff, no compassion antagonistic and they seem to want to make an issue and get the patients wound up by their attitude.
Oir daughter gets very distressed at night due to what happened to her and advised to go to the staff and get help when this happens being a quiet person she finds thia hard and the response on many ocassions, has been quote "you cant keep doing this" there are probably 3 staff i can think of that actually show some compassion and empathy. The majority its shocking to see, happy to discuss with clinical director, or head of nursing and give list of incidents. Staff also prefer to stay in the glass box and very little interaction with patients and have witnessed outbursts that could have been avoided if staff were present. Please do contact me its a serious matter to have so many with this attitude

My husband had an amputation on his foot in June and the wound was quite big , he has been seeing Felicity and her team at the Kidbrooke clinic once a week since August. They are so nice , the care he has had combined with the care from Kate at the QE is phenomenal,his foot is almost healed and that is thanks to the excellent care and personal support we have received from these clinics . We cannot praise or thank all of these girl enough, they have given care in a very confident way so that when this first happened to my husband we had confidence in everything that they explained to us and we can ask them anything and they take the time to talk and explain things to us . They are professional and very good at what they do .

I attended the Sherrington clinic at Sherington with my three day old baby, having been struggling with feeding and having therefore principally formula feeding. The support I received from Ann Marie was fantastic - she helped me identify a strategy for supporting and increasing milk supply, better positioning, and was completely non-judgmental about my decision to mixed feed, which was exactly what I needed. Highly recommend.

I would like to say thank you to Hapreet at Oxleas who I have seen weekly. When I started CBT I was rather vulnerable and distressed (what they call a crisis) But now I am a happy, well equipped individual who feels confident being discharged from the service. Harpreet was understanding, knowledgeable and tailored every week according to my needs. From this experience, Harpreet has equipped me to look after myself during my highs, lows and everything in between.

I have put into practice everyday small things to help 'ground' myself and this has proven so useful.
I am now working a new job that I love, with 2 new hobbies and I finally feel like my old self again. Thanks to Harpreet and the oxleas services. I couldn't fault Harpreet at all. Thank you!

One of the best facilities I have ever come across. The staff are friendly and helpful; I engaged with patient and he had nothing but positive things to say about the service provided here and something rarely heard, he praised all the staff members .

Great for the community

Good wishes

MHM

After several online and phone call assessments, one of which was conducted by the Primary Care Plus team, I have been fobbed off onto charities like Mind. This was particularly infuriating after I had received a threatening letter promising my discharge because of missing a single phone call despite an assessment escalating me to that team by Greenwich Time To Talk.

After having had to go through two hour long surveys and as many visits to the GP I am more than a little bit angry that at every step whichever team I have been dealing with has passed the buck on providing any care onto another service. Despite all the advertising it really seems that even the people whose jobs it is are unwilling to believe in the validity of my (and presumably others') depression.

If anything this experience and service has become a large contributor to my feelings of anxiety and diminished self-worth. Given that I have had to wait weeks to months for assessments to determine whether I am worth their time. Which, it turns out I am not.