Your comments

My son has been referred to your service, but is getting no response. As a family we are at a loss of how to deal with him. His condition is rapidly declining. Just want my son assessed and to find out how we as a family can help him. I called your response team and was just rebuffed.
Please help.

My father has been admitted to your inpatient facilities several times since August 2013.
His mental health continues to deteriate due to the inaffective 'care' that he receives from Oxleas.

Whilst staying with you, he has not received any formal therapy and is just fed medication to keep him stable and lethargic. He is then discharged earlier than he should be, often into a supposed bed and breakfast which actually turns out to be a dirty, pungent and unsafe halfway house which has an even greater affect on his mental state.

I have attended several appointments and spoken with doctors directly to express my concerns. I'm promised that appropriate action will be taken regarding my father's care, for it to be completely ignored a few weeks' later.

My father was admitted once again 5 weeks ago and through conversations with his doctor I was reassured that they would not discharge him earlier than needed and they would do all that is possible to ensure he is placed in suitable accomodation once he does leave.

Less than two weeks later my father is yet again discharged without anywhere to live, and with just two hours' notice. Whilst I understand that Oxleas have no direct effect over housing; they will definitely have a say on when treatment ends.

My father was subsequently sent to another halfway house that was dirty and unhabitable without any care plan in place. In the days following this, he became highly anxious, severely depressed and unable to eat.

The only way to get readmission is through visiting the A&E department and we have now been sat waiting for 10 hours and counting because of the incompetence of the team at Oxleas House, Greenwich.

When will Oxleas realise that if they treat their patients affectively and efficiently; there will be less readmissions and money will be saved in the long run?

Until then I will keep trying to support my dad the best I can, because Oxleas clearly can't.

I have had a stroke and my quad stick is broken and I need urgent access to another one. I am struggling to walk with just my walking stick. Please can someone advise me where I can go to get my quad stick replaced.

Thank you

I am very interested in undertaking rTMS for treatment resistant depression and I have the funds in place to do so.

Before I proceed, however, I have two questions:

1) If I would like to undertake rTMS as a means to reduce or eliminate the medications I am taking, is it advisable to do this before or after rTMS therapy? I am worried that coming off medication afterwards may 'undo' the effect of rTMS.

2) If I would like to use rTMS to prevent relapse, what maintenance schedule is recommended if, for instance, I would like to take no medication. For instance, would one session per month be an adequate preventative measure? I am keen to maintain the effect of rTMS before I relapse and, therefore, avoid the cost of a repeat course of acute treatment.

I have been reading the anticonvulsants may decrease the effectiveness of rTMS according to Canadian guidance. I take 1800 mg gabapentin as one of my drugs. Is there any truth in this?

I was referred by my GP for nail surgery on my ingrowing toenail which i had been suffering with for quite sometime. My first appointment was on Weds 4th April at the Fairfield Centre with a lovely lady called Caryn who not only explained everything to me but got me booked in for the surgery on Fri 6th April at the Garland Centre with Christian who performed the surgery for me. All I can say is how lovely they both were I must say they are worth their weight in gold. I can not believe I had suffered with this for so long and now after only not even a week after the surgery my toe feels so much better. I can not thank them both enough and would just like to say if anyone is suffering with ingrowing toenails get yourselves to see Caryn and Christian they really are the best. Thanks to them I'm now pain free.

I was contacted the day after my request to be self-referred. I received a timely telephone assessment with Leanne shortly after, in early April. She came across as professional, thoughtful, kind, and very friendly over the phone. I felt contained throughout the conversation, and understood. Whilst brief in duration, the assessment was thorough, incorporated outcome measures, and I felt able to speak in depth and open up. My preferences of therapeutic option and times to meet for therapy were respected, and I was treated with dignity and respect over the phone. Really lovely experience. Compliments to the service so far!

I was suffering ingrown toenail for more than a year. Had an appointment and surgery done by Caryn and her Nail Surgery Team in Fairfield centre. She was very professional and Caryn did a splendid job. Now I can walk with ease.
I might consider doing the surgery for my other toe just to prevent having the same issue. If I would do that - I hope Caryn would be the person who would do the surgery due to her great skills.