Your comments

Absolutely impossible to get in touch with! When you have an appointment they don’t turn up. They say they’ll issue a prescription but it takes months to arrive. You phone every day for a month (which takes hours as they rarely answer their phone and it’s often out of service) and every day they promise that someone will call you back, but no one ever does. Even after you are hospitalised for a major suicide attempt they still refuse to speak to you or issue a repeat prescription.

We as a family just wanted to express our thanks and sincere gratitude to the team at Lodge Hill who cared for our brother in his last week of his life.
Their expertise, kindness and compassion made a difficult situation possible and enabled my brother to be supported to die at our other brothers home in the knowledge they were always there when we needed them.
Heidi and Karen were both particularly important during the most difficult week we as a family have faced in recent years, and we can not thank them enough for their kindness, expertise and clinical skill. Their abilities to work with other professionals seamlessly to get things done was fabulous- thank you

My mother in law was a patient here, early 2021. This unit is fantastic! The care that she received was brilliant and nothing was too much for all the staff. She received rehab daily and as a result was back on her feet in no time with the help of some carers once home. The nurses, care assistants, admin, social workers and tea ladies were so lovely and polite. 2 downsides would be the food was never really up to standard but the team were always more than willing to go the extra mile to make sure my mother in law ate and got whatever she fancied. The other would be the doctors, the consultant was never available to speak to and the junior doctor didn’t seem too bothered but the matron more than made up for this! She was visible in the unit regularly and always willing to help where needed. She took time to explain thing to us as a family which made it a lot easier when MIL was sent home. She was very friendly and just like her team nothing was too much trouble for her, we could see where her team got this attitude from. Well done NHS and Oxleas for a unit like this that allows people to gain back independence and get home. After a tough 18 months for all, this unit and all the staff should definitely be celebrated!

I need to get more of the contraceptive pill, what number do I call?

Hi iv been told my my doctor to call Greenwich time to talk but there is no answer. Iv been told to due to a recents events and it causing my anxiety to be worse and suffering from PTSD. Am I ringing the right number 020 3260 1100

I have been trying to call the Bromley West ICMT team via Beckenham Beacon Hospital reception, but not been able to reach anyone, after waiting a long time my call gets cut or gets lopped back again repeatedly. Please provide me a contact number. Thank you.

Please could you let us know when the flu vaccinations will be given at St Ursula’s, Greenwich? It is nearly the end of term and we are concerned as there are vulnerable people in our family. Can we go elsewhere for it?
Thank you

I want to compliment the podiatrist who cared for my feet today (24/11/21) at the garland road clinic. Such a professional and customer focused service.
I came away with cared for feet and important advice for self management.
A huge thank you.