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We are very keen that people who use our services tell us about their experiences, good or bad to enable us to learn and improve. If you have used one of our services please visit our services pages, find the service you have used and leave a comment.

365 Comments

shocking ,,,,,,,,i was sent to see a women becaue i was suffering from mental health problem .......she said i had adhd and dignosed me from questions of a handheld tablet give me meds that kept me up for weeks even no i told her i couldnt sleep i missed one appointment because i got the wrong date then i call them and the staff are rude now i aint got no meds no help no nothing just been left to my gp to give me meds that they dont even no what to do with me now and they wonder why people die ,usless service

Please can you give me any information regarding availability of courses/classes that my 50 year old son can attend. He is autistic with mild learning disabilities and is mostly interested in Art, he would also like to start a course of cooking for independent living.
The prospectus on-line is confusing and I am not able to find this information in the form previously presented.
Many thanks,
Christine

Hi there my Gp has referred me to this service today about the issues I'm having at the moment. How does it work ?

Hi I was a patient under the HTT I found ALL the staff and nurses were kind and helpful to me.

I would like to say Thank You to everyone who looked after me in my time of need.

Dear Andrew

Thank you for taking the time to leave this comment.

We are very pleased to hear that you had a positive experience of the Home Treatment Team.

We will make sure this gets fed back to them.

Best wishes

Iain Dimond
Director of Greenwich Adult Services and Trustwide Learning Disability Services

Terrible, if I could give no stars then I would. I was there a month. The consultant psychiatrist wanted me out from day one. I was pretty much left to my own devices and even though I couldn't go out on my own because I was so scared of doing something stupid, I would take another patient with me to the local shop next door. They simply would not listen to what I was telling them. Then on a Friday evening I was given 20 minutes to get my stuff together because they wanted to cart me to some urine soaked drug addled bed and breakfast even further away from my family. I had to fight like a hellcat to remain over the weekend, I pleaded with them that I was not ready to go back into the outside world. When I was discharged 4 days later I ended up in another mental health unit far away from there less than 40 hours later. I got better more intensive help at another place than I could ever have got at green parks house. They just wanted to move people on without helping you. AVOID THIS PLACE AT ALL COSTS, THEY DO NOT CARE ABOUT YOU! This place should close as quickly as possible and the consultants should be retrained. It was truly a waste of time being there

Dear Mark

We read with concern your comment and want to apologise for any distress you may have experienced whilst an inpatient within our services.

Our services aspire to support patients within an inpatient setting for the appropriate period of time with the utmost attention to quality of care. We understand that when we do not achieve this it has a significant impact on patient experience.

We are keen to learn from these occasions in order to improve. Lawrence Yong, Modern Matron, who is in charge of the unit, would be happy to meet with you to discuss your experience and concerns. Lawrence can be contacted on 01689 880000.

Kind regards

Adrian Dorney
Associate Director

Dear Oxleas,

I do agree with other parents about the lack of communication since all the changes have been introduced.

Over the last months I had to call several times to have news about appointments/need to communicate with my health visitor. I had even to call my Health Centre as I couldn't contact my health visitor.

Moreover it's not that comfortable to attend 3h sessions with babies.

Although I tend to be prepared by myself, could you please tell me which is the nearest place where those sessions are held in my area? I live very close to Rachel McMillan Children Centre.

Best regards,
Carla

Dear Oxleas,
Thank you so much for your care over the years. I actually miss your care after being at home for one year. I just wanted to say that I think the best thing about oxleas is that it is drug free, you are not even allowed cigarettes which I think is beautiful. (But I myself will have trouble quitting smoking as a smoker myself) Do you help with quitting smoking? And do you help with alcoholism? Because I'm turning into an alcoholic and will need help soon.Thank you love from Sunjot.

I had a nail surgery done on the 12th of May 2017 at Garland Road Clinic by Christian who was an absolute gentle and warm personality and this is to thank him for everything. My toe is healing progressively.
The follow up appointment on the 15th May 2017 was by Karyn at the Fairfield Centre she is also kind and warm. We should be proud of our NHS. God Bless you all.

Hello,

Can you please let me know if Becket secondary schools buy in speech and language. In particular if St Columbus secondary school buy in this service. If some secondary schools buy in this service can you please list the schools close to Belvedere

Dear Amanda

Thank you for your question about speech and language therapy services to Secondary Schools in your area.

Please contact myself on 0203 004 0092 to discuss, or the Special Educational Needs Coordinator at St Columba's School.

Kind regards

Lindsay Malekzai
Lead Speech and Language Therapist

Been using Mental Health services for 25 plus years in all that time seen so many Consultants & CPN'S l have lost count. My current care coordinator is the worst that l have had. Hardly ever gets in touch makes appointments to see me then doesn't turn up or call me to say they are unable to make the appointment. I get blamed for not attending CPA meetings even though the care coordinator has neglected to inform me.

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