Your comments

I called the COPD Team on Tuesday morning (8th March) as I was very worried about my brother who was really poorly and one of the nurses (Win) called in to see him really quickly and arranged for steroids and anti-biotics for him which I collected and he started taking - all within a couple of hours. Win telephoned the following morning to check on my brother. My brother has lots of problems as well as COPD and Win was so on the ball and thorough. Thank you.

A huge heartfelt thank you to all the team at Green Parks . Your care and attention given to my partner during such a crisis was incomparable . Each and every team member on Goddington went beyond the extra mile , acts of kindness and their gift of patience and time were extraordinary .
His road to recovery helped even more so by the amazing Day Treatment Service .
A very special thanks to Dr Doku in his management and Skye who led his team well . Warren who introduced the pottery and music therapy .
Wishing all the very best in life

Thank you so much for the rapid response team for coming out so quickly after my brother being discharged from kings. You have assessed his needs, ordered equipment , care and an inpatient bed. Thank you so much as you have cared and not said oh well you have been born disabled deal with it. I am so grateful for your help as he was discharged without planning for his needs and your help has prevented him being admitted to a and e.

I referred my son to CAMHS via his GP and his school a year ago after he had been experiencing anxiety, depression and some episodes of self harm. It would appear that the 'assessment' process has lasted a year. He and I were seen sporadically and inconsistently over this time, filling out endless forms repeatedly. He was never seen on a consistent basis and the promise from the practitioner was always that she would need to go back to panel for a decision. My realisation now is that she was simply waiting it out until he was 16 and could be referred to Time to Talk. He has now been told he has to be on another waiting list, probably for about a year. Time to Talk have now said they are referring him back to CAMHS. I work in mental health services myself and this shambolic performance would not be acceptable. Shocking way to treat an adolescent with a mental health problem.

Thank you so much Bridget for all your help and support yesterday. My 5 year old was quite poorly and I was very concerned. You made us both relax and also supported us after our visit. Thank you once again.

My CPN has not turned up to several of my appointments. My cpn never rings back when he says he will. I got the appointment time wrong and was threatened with being discharged.

I've been waiting for someone to call me with an appointment for 2 weeks. I have chased the SPA team several times who have been emailing the paediatric team but I have not heard back!

Very unhappy with the district nursing service. I was due a visit for post operative dressing care. At 30 weeks pregnant, I am quite anxious in making sure that my health in my priority. However, despite calling at midday, having waited in since 8am, on the day of my allotted visit, and the staff chasing the nurses to visit me, they still failed to make an appearance, and at 5pm was told the nurses have all gone home! I was then told that I would have to wait for the twilight service, between 6-11pm, but they can't tell me a time as its a slot. I understand how the DN service works, as I have worked in the derive for another trust, and am extremely upset at how I have been treated.
I will be following this up with a complaint about this service, as it has caused a lot of stress at a time in my life when I shouldn't be worrying about anything other than my baby.

I wouldn't recommend this service at all, as it seems patients can easily slip through the cracks, leaving people vulnerable.

Absolutely disgusted, my daughter came along today with a gp referral stating she is very suicidal. She was told to go home and wait for a phone call which is poor enough but no phone call, she is now having another episode and there's nobody to help. I expect an explanation

I went to the clinic for test, I had to wait little bit, but I really liked the service, nurses and reception work! Thank you.