"The result of our experience based co-design work was striking. In terms of assessing patient experience, there is nothing that can match people describing what they went through directly to camera. Their descriptions of what worked and why gave us information impossible to get any other way." ResearchNet
Experience based co-design (EBCD) is a service redevelopment tool devised by the King's Fund that looks at the experiences of service users and staff in terms of both giving and receiving care.
It has been successfully used in acute and cancer care services in other trusts, but Betts Ward at Green Parks House was the first mental health inpatient setting to use it.
In this section, you can read about the work on Betts Ward, and also an article published in the Guardian Professional regarding the impact of using EBCD.