We are very keen that people who use our services tell us about their experiences, good or bad to enable us to learn and improve. We have many ways for you to give feedback including talking to our clinicians, completing surveys during and at the end of your care, taking part in patient and carer groups or becoming a volunteer for quality improvement projects.
If you have an issue you want to discuss or a query that you feel unable to raise with your clinician, our Patient Advice and Liaison Service is here to help you.
They can be contacted by calling 0800 917 7159 (Monday to Friday 9am-5pm) or you can email: oxl-tr.pals@nhs.net