Community Diabetes Specialist Team Bexley, Greenwich

What we do

We provide specialist care and support for people living with diabetes. This includes education for patients, their families and carers.

Who we are

We offer a multi-disciplinary approach to patient care. This means that there are a number of different professionals in our team. Our specialist team includes diabetes specialist nurses with experience in managing complex needs, specialist diabetes dietitians with advanced knowledge of a wide range of cultural foods and diets, a clinical psychologist and an advanced diabetes podiatrist.

We also have two diabetes administrators who are available to help with any appointment queries and any questions you might have about our services.

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care. 

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.

Categories

  • Community health services (adults)

Related Information

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Address:

151-153 Goldie Leigh
Lodge Hill
Abbey Wood

SE2 0AS

Public phone number:

020 8319 7078

Email address:

oxl-tr.diabetes@nhs.net

Details incorrect? Please let us know

2 Comments

I am the partner and carer for Irene and over the last couple of years we have been regularly attending the Kidbrooke health center where we see Niki the specialist diabetes dietitian because Irene has been diagnosed with type 2 and has server weight loss.

At every visit Niki has gone out of her way to make Irene at ease and discuss her progress as well as giving advice, this has helped greatly as the diabetis is only one of several medical conditions Irene has to cope with on a daily basis.

I would say that Niki truly shows the caring and human side of the NHS which is so important to patients and is so often overlooked as necessary by some staff.

Irene is looking forward to her next appointment in 2017 and wish all a happy new year.

Keith

Dear Keith

Thank you very much for taking the time to leave such a kind message regarding the care that Irene has received from Niki. I will pass on your message and good wishes to her.

I know she will be delighted to hear how much you both value the support she is providing.

Thank you again for your message. Wishing you a very happy new year.

Kind regards

Liz Penn
Service Manager - Long Term Conditions

I have been living in Greenwich for over a year with diabetes. I have been taken off metformin and put on an alternative drug over a month ago. When my son visited me in the week my blood sugar level was 28 . Today he came back and it was 23 . I have been to a and e at QE Hosp after the high reading but was discharged. Nobody ever monitors my blood sugar level and I am unable to do this as I am severley disabled. My live in carers refuse to do this as this is not part of their remit, as the are untrained. I am therefore living with dangerous levels of sugar in my blood and I am recieving no support to manage my diabetes. My doctor, at Henley Cross Medical Practice, only tells me to have my blood sugar level taken at the practice once every six weeks. I would like to be referred to the community diabetes team but my doctor has not agreed to this. I am very stressed about the consequences to my future health. Please reply with some advice as I was told at the hospital yesterday that only my doctor can refer me.

Dear Pauline

Thank you for your message. We will contact you today directly to discuss this further.

Best wishes

Liz Penn
Head of Service - Long Term Conditions

Dear Pauline

Thank you for taking my telephone call and explaining your situation to me. I am glad that your GP has offered you a diabetes appointment next week, and hope that they will make some medication changes so that you feel better soon.

Please do not hesitate to contact me in the future if there is anything that you feel I will be able to help you with regards to your diabetes care and management.

My telephone number is 020 8319 7154.

Kind regards

Liz Penn
Head of Service - Long Term Conditions

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