Green Parks House (adult wards) Bromley

Green Parks House provides services for Bromley residents with mental health problems when inpatient assessment and/or treatment becomes necessary. The unit offers a range of therapeutic programmes including occupational therapy and ward based activities.

There are three adult wards:

Norman Ward
Acute psychiatric ward for adults aged between 18 and 65 years living in the Penge area.
Tel: 01689 880004

Goddington Ward
Acute psychiatric ward for adults aged between 18 and 65 years living in the Orpington area.
Tel: 01689 880002

Betts Ward
Acute psychiatric ward for adults aged between 18 and 65 years living in the Bromley area.
Tel: 01689 880003

Visiting times for family and friends

Weekdays: 4pm to 5pm then 6 to 8pm

Weekends: 2pm to 5pm then 6 to 8pm

No visitors are allowed onto the ward during meal times.


Related Information

Green Parks House

How to find us:

Bus routes:
61, 261, 336, 353, 358, 402, R2, R3, R4.

Rail links from Bromley South and Orpington stations:
South Eastern trains provide a regular service from Bromley South Station to Beckenham Junction, Orpington, Chislehurst, Grove Park, London Bridge, Charing Cross, West Dulwich, Herne Hill, Brixton, Victoria, Catford, Peckham Rye and Blackfriars. Services also run to St Mary Cray, Swanley, Sevenoaks and other destinations in Kent, including Ashford, Hastings, Tonbridge, Maidstone and the Medway Towns.

Car parking:
There is a pay and display car park at the Princess Royal University Hospital. 

Address:

Green Parks House
Princess Royal University Hospital
Farnborough Common
Orpington
Kent

BR6 8NY

Public phone number:

01689 880 000

Fax number:

01689 851 211

5 Comments

How are the Trust going to cope with the additional patients from the closure of the wards at the Woodlands on the Queen Mary's site , and are the vacated wards going to be utilised , can you please explain what your course of action is going to be.

Dear B C Britton

Thank you for your email regarding the proposed changes to the Woodlands Mental Health inpatient unit at Queen Mary's Hospital.

It is important to highlight that the working age adult wards, currently based at the Woodlands site, are being transferred not closed. The wards will be moving to alternative inpatient sites at Oxleas House in Greenwich and Green Parks House in Bromley. When admission is required, patients from Bexley will be admitted to the wards on the alternative sites.

The vacated wards on the Woodlands site will be refurbished and converted to older peoples inpatient wards. We believe that this will allow us to focus on developing a centre of excellence for older persons on the Woodlands site.

Thank you again for your email. I hope that I have been able to respond fully to your questions.

Yours sincerely

Adrian Dorney
Associate Director

I am appalled that all I wanted was the opening times for Green Parks Orpington. Impossible. I would have thought visitors for inpatients was essential !!!!

Dear Sir/Madam

Thank you for your message.

We have taken on board that the visiting times were not on the service listing page, and have now amended the listing to reflect this - thank you for bringing this to our attention.

We will always try to accommodate reasonable exceptions to these, in discussion with the individual ward, though ordinarily we do not allow visitors during lunch and dinner times.

As an NHS Trust we are committed to strong and productive cooperative working with families and carers, and would always encourage engagement with our services and teams.

I am happy to be contacted directly if this does not answer your query.

Kind regards

Dr Derek Tracy
Associate Clinical Director

derek.tracy@oxleas.nhs.uk
020 8836 8555

A huge heartfelt thank you to all the team at Green Parks . Your care and attention given to my partner during such a crisis was incomparable . Each and every team member on Goddington went beyond the extra mile , acts of kindness and their gift of patience and time were extraordinary .
His road to recovery helped even more so by the amazing Day Treatment Service .
A very special thanks to Dr Doku in his management and Skye who led his team well . Warren who introduced the pottery and music therapy .
Wishing all the very best in life

Dear Jacquie

Thank you so very much for taking the time to leave this feedback. It's very heartening to hear of the good care provided. I know both teams well, and have great respect for the work they do and the manner in which they carry it out.

I also know how much pride they take in the care they deliver, and they will be delighted to hear your words, which I will forward to them.

Once again, many thanks for letting us know.

Kind regards

Dr Derek Tracy
Associate Clinical Director

I'm afraid I can't leave any heartfelt messages, in fact quite the opposite regarding Green Park and the way my daughter and I have been treated, in particular the ward manager on Norman Ward whom takes her power to extreme levels. I rang the ward manager rather upset regarding a conversation that took place between my daughter and a member of staff whilst I was still on the phone to her. The ward manager was quite offensive and kept talking over me not allowing me to put my issues across, the call was ended with my being told I was barred from the ward, she obviously did not like me having an opinion, I reported this to my daughters care coordinator who then manger to get the bar removed. I visited my daughter the same day and a member of staff went to her room to inform her I was there, she appeared very dopey and drowsy looking and the member of staff stated that she was very sleepy, I replied “maybe it’s the drugs your giving her”, we were lead to a family room and once alone my daughter mentioned the bruising on her body, I asked her if I could take photo’s and she agreed. When I was leaving I mentioned the bruising to a member of staff in particular where on her body and that I had taken some photos. The following day I took a call to inform that once again I was barred, reason given was because the comment I made “maybe it’s the drugs your giving her” this was not a comment, it was an observation, is this not allowed ?, the other reason was because I had taken photos of my daughter and that there is a policy in place that states photos are not allowed, as much as I respect this, how on earth can you make me responsible for being in breach of a policy that you failed to mention prior to being told I had taken them. However it has since been made clear that the reason for me being barred from the ward is for a more personal reason and this being how I spoke to her (ward manager), she told my daughter that if I was to ring up and apologize for the way to spoke to her on the phone she will reconsider allowing my back onto the ward. How disgraceful that a ward manager can be allowed to abuse her position in this way. I have reported this to her unit manager months ago and again today but still nothing has been done.

Dear Fiona

I am very sorry to hear your concerns. There is obviously a lot to discuss, and I don't wish to put too many details about your daughter online, where it is visible to all.

I have been advised that the modern matron and unit head psychologist have been in touch to discuss your concerns, and that there is now an agreed way forward.

I hope that your concerns have been fully answered, but I am happy to be contacted directly if not.

Kind regards

Dr Derek Tracy
Associate Clinical Director
Tel: 020 8836 8555

Terrible, if I could give no stars then I would. I was there a month. The consultant psychiatrist wanted me out from day one. I was pretty much left to my own devices and even though I couldn't go out on my own because I was so scared of doing something stupid, I would take another patient with me to the local shop next door. They simply would not listen to what I was telling them. Then on a Friday evening I was given 20 minutes to get my stuff together because they wanted to cart me to some urine soaked drug addled bed and breakfast even further away from my family. I had to fight like a hellcat to remain over the weekend, I pleaded with them that I was not ready to go back into the outside world. When I was discharged 4 days later I ended up in another mental health unit far away from there less than 40 hours later. I got better more intensive help at another place than I could ever have got at green parks house. They just wanted to move people on without helping you. AVOID THIS PLACE AT ALL COSTS, THEY DO NOT CARE ABOUT YOU! This place should close as quickly as possible and the consultants should be retrained. It was truly a waste of time being there

Dear Mark

We read with concern your comment and want to apologise for any distress you may have experienced whilst an inpatient within our services.

Our services aspire to support patients within an inpatient setting for the appropriate period of time with the utmost attention to quality of care. We understand that when we do not achieve this it has a significant impact on patient experience.

We are keen to learn from these occasions in order to improve. Lawrence Yong, Modern Matron, who is in charge of the unit, would be happy to meet with you to discuss your experience and concerns. Lawrence can be contacted on 01689 880000.

Kind regards

Adrian Dorney
Associate Director

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