Musculoskeletal Adult Service Greenwich

Musculoskeletal is an overall term for conditions affecting your muscles, joints and sometimes nerves. The Musculoskeletal Adult Service aims to prevent the need for hospital treatment by providing experts in the community who can assess and treat your condition or direct you to the right service first time with all the necessary tests completed prior to you being seen.

Benefits of the Adult  Musculoskeletal Service

  • Faster access to assessment, tests and treatment
  • Treatment by the correct specialist
  • Access to expert clinicians in the community to assess, treat and advise you regarding your musculoskeletal health
  • Shorter waiting times compared to hospital treatment
  • Specialist diagnostic and treatment techniques including sonography, injection therapy, extracorporeal shockwave therapy (ESWT), specialist gait analysis, acupuncture and pain management.

How do I access the service?

If you are experiencing joint or muscular pains, please visit your GP. If they feel that you would benefit from a specialist assessment, they will complete a referral on your behalf.

For more information and advice, go to our MSK section at:

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care. 

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.



  • Community health services (adults)

Services provided

  • ICAT service
  • Physiotherapy

Related Information


Hello, I've received a letter explaining that the Adult MSK service will be suspended at present.
Please can you keep me on the list because I was promised Pain relief injections during 1st lockdown, and if course I'm still waiting. Please keep me on your list so as soon as we can get back to some normality I could finally be oainfree for a while.
Thanking you

Dear Denise

Thank you for getting in touch with us about your concerns. Due to the increasing number of covid cases in this wave of the pandemic, the Oxleas Greenwich MSK service has been temporarily suspended and the MSK staff redeployed to services that support the hospitals treating covid patients.

Many of the patients who are currently being managed by the MSK service have received letters advising them of this service suspension and that we will contact them again once the MSK service resumes normal operation, so please be reassured that you are still on our list.

If you have any queries regarding the letter you have received or are concerned by your symptoms please contact our admin phone number 0208 331 3250, one of our managers has tried to call you today and left a message with this number too. Thank you for your patience during these challenging times.

Rachel Matheson
Associate Director for Adult Community Services

I write to say thank you for the excellent treatment I received from Pieter. I was able to access physiotherapy relatively quickly, and felt my particular condition was treated seriously and professionally. I felt motivated every week to undertake the various exercises, and now have a maintenance programme to work on for life. I learned a great deal from Pieter, and have benefited from his expertise. I know how to manage my pain for the future. I also enjoyed visiting the locations - Kidbrooke Village and The Greenwich Centre. It makes a difference to have treatment in pleasant surroundings.

Dear Wendy

Thank you for taking the time to leave this feedback. The trust is really pleased that you have benefited from the interventions of the MSK service. We will make sure that Pieter receives your positive comments.

Kind regards

Iain Dimond
Director of Greenwich Adult Services
and Trustwide Learning Disability Services

I can honestly say that I have no complaints about any aspect of the treatment,
communication and helpfulness of ALL the staff I had any dealings with, everyone
seemed to go out of their way to help and make sure I understood all aspects of
my treatment. And, have to say, has helped greatly. Working under difficult conditions,
I have nothing but praise for all concerned, Thank you.

Dear Pete,

Thank you very much for taking the time to leave such a positive comment on our website in relation to the service you received from our MSK team. I am pleased to hear the treatment you received has helped you greatly.

The team always appreciate receiving such comments and knowing they make a difference.

Many thanks

Lisa Thompson
Head of Service - Specialist Teams (Adult Community Services)

Dear sir/madam

I would like to thank you for the service you provided and in particular the physiotherapist Victoria English.

After a few consultations she had me back walking without pain and mobile again. She was diligent and thorough. All explanations were clear and concise delivered in an encouraging and patient manner.

Her diagnosis was accurate and therefore built a sense of hope that made perseverance easier.

Many Thanks


Dear Tony

Thank you so much for your kind words about Victoria, who is a physiotherapist within our Greenwich MSK (musculoskeletal) service. I am really pleased that you are now pain free and mobile.

Thanks once again for this extremely positive feedback.

Keith Soper
Service Director

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