0-4 Years Health Visiting and Family Nurse Partnership Service Bromley

Our new integrated Health Visiting and Family Nurse Partnership service will offer you and your family a variety of clinics and drop-in sessions delivered in a range of settings across the borough.

Our friendly multi-disciplinary teams with qualified Health Visitors and Nursery Nurses will be located in bases covering the Children and Family Centre areas.

We will be working closely with your local Children and Family Centre and many of our clinics and development check sessions will be held in these centres.

We will offer you the Healthy Child Programme of contacts at pre birth, when your baby is 10 to 14 days old, between 6 and 8 weeks, at 10 to 12 months and again at 2 to 2 1/2 years.

These contacts are aimed at improving your child's health and wellbeing and identifying health and development needs early, so we can offer help and support to you and your family.

Toddler cartoon

Please see our timetable below for times and venues of the Health Advice Clinics.

If you have any questions or want to contact your local health visiting team please contact us through our Central Administration Team on 020 8836 8621, or email them at: oxl-tr.bromleycat@nhs.net

Christmas / New Year 2017

The children centres are closed from 20th December to 2nd January inclusive.

The following sessions will run over the holiday period:

  • There will be a health advice session at Neighbourhood Church on 21 and 28 December.
  • There will be a self-weigh session at the Crown Medical Centre on 21 and 28 December.

New Beckenham Venue

Oxleas NHS is delighted to announce an extension of our newly launched integrated Health Visiting and Family Nurse Partnership Service with the addition of a new venue in Beckenham.

From Thursday 30 November, new Health Visitor Advice Sessions will be held weekly at the Neighbourhood Church in Cromwell Road from 1.30pm to 3.30pm.

Bromley HV Advice Clinics Timetable

There will also now be an additional self-weighing session held weekly on Thursdays at the Crown Medical Centre, 3 Mackintosh Street, Bromley from 1.30pm to 3.30pm.

The Healthy Child Programme is aimed at improving health and wellbeing, identifying additional needs early, building resilience and reducing health inequalities through targeted interventions.

This new service, which launched on 1 October, offers families a variety of clinics and drop-in sessions delivered in a range of settings across Bromley borough.

It will continue to evolve and develop with a number of planned improvements in the coming months.

There is already a dedicated single telephone number, 020 8836 8621 to contact a health visitor and we will soon be launching our new Bromley Health Visiting website where families can ask questions and complete questionnaires for information, advice and support.

Stephen Whitmore, Director of Children and Young People’s Services said: "We listened to what our service users were telling us they needed and are delighted to have been able to provide additional sessions for what is such an important service to Bromley families.”

Categories

  • Community health services (children)

Related Information

20 Comments

Shocked by the lack of locations for HV services.. with a new baby the last thing you want to do is travel a long way for check ups. I live in br4 and we recently lost the addington road location and now the beacon!!! The crown lane is next closest and has very limited parking and no parking on roads around it as you get a ticket.... it will be really stressful to organise a visit as parking will be a worry my baby is due in Nov and I am appalled with the lack of service options you have left us with.

We have no nearby children centres and now no Hv services. I look forward to hearing how you can justify this?! You are just isolating the community by discouraging mums from attending regular check ups.. you should be ashamed at what you have done and I am shocked you have been able to get away with this...

Dear Jenny

Thank you for sending a comment to us on our webpage.

Oxleas have started to provide the 0 to 4 Health Visiting service from Monday 2nd October. Our new service will offer Health Advice sessions and/or developmental checks with health visitors or nursery nurses in all the Children and Family Centres across Bromley.

The Children and Family Centres have been located in the areas of most need within the borough and our commissioners are keen for us to work closely with these services that support the most vulnerable families in the borough.

Unfortunately the rooms within Beckenham Beacon previously used for baby clinics are not available to Oxleas and we are actively searching for a new local venue for this service. I hope this won’t take long and we will advertise the new venue as soon as we have found it.

In the meantime we are working with Bromley Children’s Project to find increased spaces within Children and Family Centres to provide baby clinics and where possible we have lengthened the session times in our current venues and are providing additional staff at these session times.

You can attend any baby clinic within the borough for advice and support .We will make contact with you before your baby is born, after 28 weeks of pregnancy and again for the new birth visit at 10 to 14 days and again when your baby is 6 to 8 weeks of age. This early contact will ensure that we can offer you support and plan future support as your baby grows older. We will be offering options for developmental checks at 1 year and again at 2.5 years. There are two Baby Cafés in the borough to support breast feeding in the early weeks and we are providing three breast feeding support groups in the borough.

We are developing a range of online support information too, this will help you decide if you should seek advice from us and can provide the most up to date national guidance about topics such as home safety, childhood illness, and weaning.

I hope this will reassure you that we are keen to offer the right support to all our families and this support is tailored to meet their needs

If you need to speak to your health visitor you can contact her through our new single point of contact on 020 8836 8621.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

For Jenny and anyone else who is affected by the closure of Beckenham Beacon baby clinic: Following concerns raised with us by local mothers about this closure, Bromley Maternity Voices has contacted Oxleas NHS Foundation Trust and it has given us a statement which you can read on our Facebook page at https://www.facebook.com/bromleymslc/posts/1907751366155901 or our web site at https://www.bromleymaternityvoices.org.uk/closure-beckenham-baby-clinic/.

Oxleas, Improving Lives? Who’s exactly? The closure of this clinic does not improve my life or that of my child’s. I am shocked by the blatant disregard for the community as well as the lack of communication around this topic. I tried to look up information on Wednesday as to where the clinic had moved to and there was no information on any of the Trust websites or CCG. I can only assume that this lack of respect of mothers is how the service will continue to be run. Shame on you Oxleas!

Dear Suzanne

Thank you for sending a comment to us on our webpage.

We are sorry we are not able to provide the clinics from the Beckenham Beacon site. We had been planning to continue the service at that site and had budgeted for this. Unfortunately, it is not a building we own and the rooms within Beckenham Beacon previously used for baby clinics are not now available to us, An alternative use for the rooms has been identified by the current tenant. When we were informed of this change, we started looking for an alternative location and asked for information to be displayed at the site to let people know that the clinic would not be available after 30th September.

We are exploring other venues including Neighbourhood Church which Bromley Maternity Voices have recommended. I hope this won’t take long and we will advertise the new venue as soon as we have found it.

Details of the current services are available here http://oxleas.nhs.uk/services/service/0-4-years-health-visiting-and-/. We will update this part of our website as soon as new venues are found.

In the meantime, we are working with Bromley Children’s Project to find more spaces within Children and Family Centres to provide baby clinics and where possible we have lengthened the session times in our current venues and are providing additional staff at these session times. Health visitors in Bromley have transferred over to Oxleas so we expect many families will continue to have services from members of staff with whom they are familiar.

You can attend any baby clinic within the borough for advice and support .We will make contact with you before your baby is born, after 28 weeks of pregnancy and again for the new birth visit at 10 to 14 days and again when your baby is 6 to 8 weeks of age. This early contact will ensure that we can offer you support and plan future support as your baby grows older. We will be offering options for developmental checks at 1 year and again at 2.5 years. There are two Baby Cafés in the borough to support breast feeding in the early weeks and we are providing three breast feeding support groups in the borough.

We are developing a range of online support information too, this will help you decide if you should seek advice from us and can provide the most up to date national guidance about topics such as home safety, childhood illness and weaning.

If you need to speak to your health visitor you can contact her through our new single point of contact on 020 8836 8621.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Oxleas are not being entirely honest when they claim the room at the Beacon is not available. Firstly, and fundamentally, why tender for a service without making provision for the costs incurred and maintaining service provision are covered by the tender submitted. Could that be because it was always intended to withdraw the service from certain locations and therefore no cost was accounted for in keeping the present clinical provision?
How can any service provider expect new mothers/mothers of small children to travel across the borough to clinic sites which offer no parking facilities, with limited opening times and especially during the winter months. To add insult to injury you have asked the public to do your work for you in the form of suggesting somewhere suitable (clearly meaning cheap) to hold any future clinics!!!
Shame on you Oxleas. You have participated in a race to the bottom with your tender and expect the users (a very vulnerale group) to see you as the victim. What rubbish. You did not even openly publish the closure of the Beacon clinic before it occurred.

Dear Caroline

Thank you for sending a comment to us on our webpage.

As explained in our reply to Suzanne below, we are sorry we are not able to provide the clinics from the Beckenham Beacon site. We had been planning to continue the service at that site and had budgeted for this. Unfortunately, it is not a building we own and the rooms within Beckenham Beacon previously used for baby clinics are not now available to us, An alternative use for the rooms has been identified by the current tenant. When we were informed of this change, we started looking for an alternative location and asked for information to be displayed at the site to let people know that the clinic would not be available after 30th September.

We are exploring other venues including Neighbourhood Church which Bromley Maternity Voices have recommended. I hope this won’t take long and we will advertise the new venue as soon as we have found it.

Details of the current services are available here http://oxleas.nhs.uk/services/service/0-4-years-health-visiting-and-/. We will update this part of our website as soon as new venues are found.

In the meantime, we are working with Bromley Children’s Project to find more spaces within Children and Family Centres to provide baby clinics and where possible we have lengthened the session times in our current venues and are providing additional staff at these session times. Health visitors in Bromley have transferred over to Oxleas so we expect many families will continue to have services from members of staff with whom they are familiar.

You can attend any baby clinic within the borough for advice and support .We will make contact with you before your baby is born, after 28 weeks of pregnancy and again for the new birth visit at 10 to 14 days and again when your baby is 6 to 8 weeks of age. This early contact will ensure that we can offer you support and plan future support as your baby grows older. We will be offering options for developmental checks at 1 year and again at 2.5 years. There are two Baby Cafés in the borough to support breast feeding in the early weeks and we are providing three breast feeding support groups in the borough.

We are developing a range of online support information too, this will help you decide if you should seek advice from us and can provide the most up to date national guidance about topics such as home safety, childhood illness and weaning.

If you need to speak to your health visitor you can contact her through our new single point of contact on 020 8836 8621.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Just turned up to the Beacon to see the health visitor didn’t know until I got here that it was no longer run by Bromley NHS and has now been taking over by Oxleas NHS. Midwives at the Antenatal clinic didn’t even know where it had been changed to was told to check at the front desk where they gave me a piece of paper telling me to look at this website. What I am most annoyed about is like Jenny, I live in BR4 and there is no where around us to visit the health visitor. I have been meaning to come to the Beacon’s Health visitor for the last few weeks but trying to get here and find parking and get back in time to pick up my elder son from school is a mission, I made sure I got to the Beacon today an hour early to be first on the queue what a waste of time that was!
Looking at the new timetable you have gone from 11 drop in sessions to only 7! And lost Beckenham Beacon! When my eldest was a baby there was a session at Addington Road surgery which was ideal! The fact that West Wickham has such a large population of families with babies and young children, I would think it would be important to find a suitable loctation closer to West Wickham/shirley/Hayes!

Dear Lisa

Thank you for your comments, you might be able to read my previous response to the closure of Beckenham Beacon. The clinic room at Beckenham Beacon is not available to us and so we are searching for another suitable venue nearby.

It is our intention to hold nine health advice sessions across the borough and we are therefore looking for two new venues, and ideally within the Beckenham/West Wickham area.

We will advertise the new venues on our website as soon as they are available.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

As a Clock House councillor I have been contacted by parents in the BR3 area who are very concerned at the loss of the service at the Beacon. The closest alternative at this end of th borough is now Community Vision, but presumably this is over-subscribed as the number of sessions have been reduced over all. It makes sense to have this service in a community medical facility such as the Beacon. What is the space now being used for? A solution is urgently needed.

Dear Councillor Allen

Thank you for your comment on our webpage. The use of the rooms at Beckenham Beacon is no longer available to us and these premises are being retained by the current tenant.

We understand that there are no suitable rooms available at Beckenham Beacon. We are therefore searching for new premises. To support any increase in demand we have lengthened the session times in our remaining sessions and increased the staffing.

We would be delighted to work with you to find local solutions.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

I am shocked and appalled to hear this news. Since having my daughter (so within the last two years), my local drop in clinic was cut from my doctors surgery, to only at the beacon. Then the beacon cut their 3 drops ins down to 2 and now they are cut completely!

Even when I was able to attend the drop in clinics (except the one at my doctors), it was completely at capacity, extremely uncomfortable and there was not a private space offered for those willing to discuss sensitive matters

Having suffered with bad post natal depression all this has had a HUGE negative impact on myself and my family. There is simply not enough support for families with young children, breastfeeding and PND.

I have read that Oxlea are now considering finding alternative venues to replace the Beckenham drop in clinic. Well here are my suggestions off the top of my head. I’m sure there are other suitable venues.

- Christ Church Beckenham
- Venue 28 Beckenham
- City Gate Church Beckenham
- Bromley Town Church (Bromley town centre)
I would expect there are several suitable church halls in the area!

Even with a Beckenham drop in re established there still needs to be more services offered in other surrounding areas!

Please do something about this as it is simply unacceptable and damaging to families in the community.

Dear Charlotte

Thank you for your comments about Beckenham Beacon, and for your very helpful suggestions.

We are currently looking for a new venue to replace Beckenham Beacon, and we are confident that we will secure a new venue very soon; we are talking to landlords at the moment.

We will look for a venue which also has the facility to allow private conversations within the setting.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Awful awful awful health visitor session.

How can cramming a small room with 20 mums and babies make it easy to talk about concerns you have about your child or your mental health?
I am a mum to twins and feeling flustered to hurry up as there is an ever growing queue behind me, means that I definitely didn’t get the same level of service as mums to only 1 baby.

The whole Health Visitor system needs to be reviewed as this does not work!

Dear Hazel

Thank you for raising your concern, our Head of Service is making contact with you by email.

We are actively seeking additional venues for two health advice sessions in Bromley, as you will see from previous responses not all venues or times were available to us when we started to deliver the new service and this has resulted in some of our sessions becoming very busy.

We will be reviewing the service and talking to parents to resolve these issues.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

I am shocked to find this clinic closed without due regard to the health and well being of parents and babies. I know this clinic was extremely busy and well used every week and a good central point for the community around Beckenham and West Wickham. For any public service funded by tax payers to withdraw a very busy service without any public consultation is disgraceful compounded by a complete failure to inform parents - the users of the service and all connected professionals.To fail to provide a local alternative before closure is beyond belief.

I will contact Bromley Healthwatch to advise.

Dear Linda

Thank you for sending your comments about the service from Beckenham Beacon.

Oxleas started delivering the Health Visiting Service from 1st October. The rooms in Beckenham Beacon were not made available to us and were retained by another provider, and so we are actively searching to provide a replacement venue. We are confident that we will secure a new local venue in early November.

In the meantime please do access any of the clinics held in the borough, the timetable which you can find on our service page: http://oxleas.nhs.uk/bromley-0-4

You can also contact your local Health Visiting team via our new central telephone number - 020 8836 8621.

I'm very sorry you have been inconvenienced by this. If you would like to discuss this further, please feel free to contact me on 020 3260 5185.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Please please sort out additional HV sessions at the crown medical centre. it was ridiculous this morning queuing outside in the cold for nearly an hour with my 3 week old baby. This is not going to be sustainable as we head further into winter. There used to be an additional Thursday session at this venue why has it been stopped?

Dear Theresa

Thank you for sending in your comment.

When Oxleas took over the Health Visiting service we were advised that the previous provider wished to keep the Thursday Baby Clinic room for another purpose, and so the Thursday is not available to us anymore. The room is not available on any other days for us to use so we are looking for an alternative venue with some urgency.

As soon as we have secured a new venue we will advertise this widely. I'm very sorry you have been inconvenienced by this.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

As you can see from all the comments, the service in Beckenham area has dramatically worsened. When I had my first kid, I used to have a weekly session at my GP surgery. Then, 3 sessions, morning and afternoon session at Beacon, afterwards 2 sessions only in the afternoon and now, none. Having two kids and no car, it is extremely difficult for me to manage to go to Community Vision by bus. I have only been once and it was not comfortable at all to be standing up with 2 kids talking about your issues with the Health Visitor while other 20 mums were waiting at the same time.
You need to find a solution as soon as possible as this is not good enough.

Dear Paula

Thank you for sending your email raising your concerns about the lack of clinic at Beckenham Beacon. When Oxleas started the new service on 1st October the previous provider has decided to retain the room for another purpose. We enquired if there was another available suitable space at Beckenham Beacon, but there are no other free sessions.

We are close to securing a new venue close to Beckenham Beacon, and we will advertise this widely when we start the service there, we are hoping this will be in only a week or two.

I'm sorry you have been inconvenienced by this.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Hello,
I was just wondering if these clinic are the same as previously? Can you still get baby weighed?

Dear Nicola

We are still running baby clinics and you can find the venues and times in our timetable on the service page:

http://oxleas.nhs.uk/bromley-0-4

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Please tell me where or how to find details of the Bromley breastfeeding drop-ins. I see that Oxleas does not have access to use Beckenham Beacon and therefore that breadtfeeding drop-in no longer runs. What about the others? Where is there an up-to-date timetable? I want to update local resources on the Breastfeeding Welcome page and nct pages.

Dear Sherry

Thank you for contacting us regarding access to support for breast feeding mothers.

There are currently three breast feeding support groups running across the week.

Mondays 10-12pm at Blenheim Children and Family Centre
Tuesdays 10-11.30am at Bromley United Reform Church and
Wednesdays 10-11.30am at Community Vision Children and Family Centre

Oxleas are working on a new Bromley Health Visiting website for Bromley mothers which will have all our clinic and support group timetables included. We would be very pleased to include local up to date links and to provide information for the Breast Feeding Welcome and NCT. Our Infant Feeding Advisor will be in contact with you soon to discuss this.

With thanks

Helen Day Barnes
Service Manager

Hello,

I think taking off the Thursday drop in clinic was a mistake. Now the Monday's one is very crowed. Cannot have a proper chat with the Health Visitor.

Both clinic were busy but the waiting was ok. So i do not understand why you take one off.

Dear Muriel

Thank you for sending me your comments about the Crown Medical Clinic. Oxleas started providing the Health Visiting service on 1st October, at this time not all the buildings previously used were made available to us.

To help with this we have extended our clinic times in the Children and Family centres and we are hoping to open a new venue in Beckenham shortly.

At Crown Medical we are planning to offer a new weighing clinic on Thursdays, and we are looking for an alternative venue for the Monday clinic.

The clinic timetable is available to see on our service page: http://oxleas.nhs.uk/bromley-0-4

You are welcome to attend any clinic we are running in the borough. I'm sorry this has been an inconvenience for you.

Best wishes

Helen Day Barnes
Service Manager
Public Health Nursing Services

So disappointed that as a new Mum with my second child I had such a stressful experience at the bromley common practice clinic. This service is only available for 2hours on a Monday morning. It was total mayhem in there and we couldn't sit with queues out of the door. The staff were friendly but they were clearly stressed as were we! I could only get one of my sons weighed as it was too busy and I couldn’t risk my 2year old waiting any longer. It’s such a shame that for me this is the only clinic I can visit throughout the week and it is only 2hours to serve the bromley area! I will now have to make another appointment with the GP. I think a visit should be made to this clinic to see just how busy it gets. The size of the centre and number of staff, cannot cope which is a real shame for the number of parents and children.

Dear Sarah

Thank you for sending me your comments about the Crown Medical clinic. Oxleas started providing the Health Visiting service on 1st October, at this time not all the buildings previously used were made available to us. To help with this we have extended our clinic times in the Children and Family centres and we are hoping to open a new venue in Beckenham on a Thursday afternoon in the next two weeks.

We are aware that Crown Medical has become very crowded so we are planning to offer a new weighing clinic on Thursdays there, and we are looking for an alternative venue for the Monday clinic.

The clinic timetable is available to see on our service page, you are welcome to attend any clinic we are running in the borough.

I'm sorry this has been an inconvenience for you.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Dear Helen
During child birth I sustained a 3rd degree tear and as such I am currently unable to drive or walk long distances and therefore unable to get public transport. How would you suggest I access one of these clinics? I live in Beckenham and so would have been able to go to the beacon if you had kept this service. I see from your previous comments the rooms used became unavailable, are there no other rooms available in the hospital?

Dear Susan

Thank you for sending your comments about the service from Beckenham Beacon.

Oxleas started delivering the Health Visiting Service from 1st October. The rooms in Beckenham Beacon were not made available to us and were retained by another provider, and on further enquiry we were told that there are no other available suitable rooms at Beckenham Beacon.

We have found another venue close by in Beckenham, and hope to announce the opening of this in the next week.

In the meantime if you are unable to travel to a health advice session, one of our health visitors would be happy to visit you at home to weigh your baby and give any advice you need. I have asked one of the health visiting team to contact you to arrange this.

You can also contact your local health visiting team via our new central telephone number, 020 8836 8621.

I'm very sorry you have been inconvenienced by this.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

I have just taken my baby to the clinic at Crown Medical which normally runs on a Thursday afternoon only to find out that this has now also been cancelled. There is a shocking lack of services in Bromley, and every time I have visited a clinic they have been over-subscribed and the advice given has been very poor. For example, one HV advising that a baby should start solids at 4 months despite the NHS guidance saying 6!

Dear Rebecca

Thank you for sending me your comments about the weaning advice you have been given and the situation at Crown Medical clinic.

Oxleas started providing the Health Visiting service on 1st October, at this time not all the buildings previously used were made available to us. To help with this we have extended our clinic times in the Children and Family centres and we are hoping to open a new venue in Beckenham on a Thursday afternoon in the next two weeks.

We are aware that Crown Medical has become very crowded so we are planning to offer a new weighing clinic on Thursdays there, and we are looking for an alternative venue for the Monday clinic.

The clinic timetable is available to see on our service page, you are welcome to attend any clinic we are running in the borough.

The Oxleas' new service model will be provided by health visitors and nursery nurses, new training is being given to all our health visitors and nursery nurses, so this will be an opportunity for us to ensure the advice our staff gives meets all the current national guidance. I will ensure training will include weaning advice.

Best wishes

Helen Day Barnes
Service Manager
Public Health Nursing Services

I can only agree with the other comments. My local clinic (the Willows in Chislehurst) was closed since Oxleas have taken over. I don't know why since it was always well attended. I was able to get there by public transport so no issues with parking. Now my nearest clinic is at Crown Medical Centre which is not easily accessible by public transport and the parking situation is unacceptable - it is always very busy and you get a ticket immediately if you park where you shouldn't. It puts me off getting my baby weighed and if I need help I will just go to my GP in future. The clinic is so busy all the time it takes ages to be seen and the room is so small it's impossible to have a private conversation. I've also not had a visit from the HV after my baby was born - it's my second so I feel more confident this time around but I hope this doesn't also happen to first time mums because many need the support in those early days!

Dear Anna

Thank you for sending me your comments about the Crown Medical Clinic. Oxleas started providing the Health Visiting service on 1st October, at this time not all the buildings or rooms previously used were made available to us. The Willows clinic has been retained by the current tenant and will be used for other services.

To help with this we have extended our clinic times in the Children and Family centres, we are starting a new weighing clinic at Crown Medical Centre next week on Thursday afternoons from 1.30 pm. We are looking for an alternative local venue for the Monday clinic and we are opening a new venue in the Neighbourhood Church, Cromwell Road, Beckenham on 30th November, 1.30pm to 3.30pm.

The clinic timetable is available to see on the service page - you are welcome to attend any clinic we are running in the borough.

The Orpington health visiting team have arranged your home visit following the birth of your baby.

Thank you again for contacting us to raise these issues; feedback is really important to us and will help us make improvements to the service.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

So disappointed re. closure of Beacon clinics and continued downgrading of health visitor service - which is priceless (no doubt the problem - no way to index its value). I'm sure it's just a rumour but the incredibly insulting word on the street is Oxleas was happy to close down clinics in areas considered too 'yummy mummy' to need services. The repeated claim that the rooms at the Beacon were no longer available rings true to nobody, however, so it's little wonder such rumours abound.

Thank you for your webpage comment.

Oxleas has been commissioned to deliver a service particularly focussing on the Children and Family centres in Bromley, these venues are already established and we are delighted to be able to work with them and have placed the majority of our Health Advice sessions in these locations, which we hope will introduce families to all the other services available to them through Children and Family centres.

A number of clinic venues were retained by the previous provider when we took over the service in October, the clinic room at Beckenham Beacon has also been retained. We have requested of the landlord there for another suitable space, and have been assured there is none available for us to rent. However we are very pleased to be able to tell you that we have found another venue close by in the Neighbourhood Church, on Cromwell Road which also hosts a Baby Café for breast feeding support. This clinic opens next week on Thursday 30th November from 1.30 pm until 3.30 pm.

Our health visitors will continue to offer antenatal, new birth and 6 week post-delivery visits and contacts to all mothers, and 1 and 2 to 2 years 6 months year developmental checks to all babies and toddlers.

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

Utterly appalled! Why close down so many centres and why the lack of consultation or communication? I just discovered the Willows has been closed today and the Beacon. Thankfully I passed my driving test in June this year so I can travel a bit further but what about those who don't drive? If I hadn't have passed my test this would have totally screwed me over as these are the only two easily accessible by public transport. Clearly whoever is behind these changes hasn't had to transport a newborn/young baby on public transport and then walk a fair distance in the rain or freezing cold! And I agree with other's, quite a few of the new sites are not fantastic for parking. How is this an improved service! Sounds like budget cuts to me unless the "improvements" you mention are that you are opening more clinics?

Dear Gemma

Thank you for your email. Other service users share your view, but sadly Beckenham Beacon and The Willows were retained by the previous provider for their own services.

Fortunately we have now opened a replacement clinic close to Beckenham Beacon, it is at the Neighbourhood Church on Cromwell Road. This clinic opened on Thursday 30th November from 1.30 pm until 3.30 pm and will be held weekly from now onwards. The Neighbourhood Church also hosts a Baby Café for breast feeding support.

We are also still looking for venues in Orpington, we are aware that parking is becoming increasingly difficult in Bromley and for this reason we are looking for venues close to bus routes.

Oxleas has been commissioned to deliver a service particularly focussing on the Children and Family Centres in Bromley; these venues are already established and we are delighted to be able to work with them and have placed the majority of our Health Advice sessions in these locations, which we hope will introduce families to all the other services available to them through Children and Family Centres.

We hope that working with our partners in Bromley will lead to better support and care for families. We are still offering home visits especially in late pregnancy and in the first few weeks after birth, and after this 1 and 2 year developmental assessments.

Thank you for contacting us to raise your concerns, please be assured that we are keen to improve our services based on your feedback

Kind regards

Helen Day Barnes
Service Manager
Public Health Nursing Services

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