Kent Prisons Kent

Visitors to wards

Due to the current COVID-19 outbreak, our wards are now closed to visitors. We realise that this will be difficult for many people, however it is something we have had to do in order to protect patients, staff and visitors alike. 

We will keep this decision under constant review and as soon as we are able, we will reopen the wards.


Oxleas provides a range of physical and mental health services in seven prisons across Kent.

The establishments are:

  • HMP/ YOI Cookham Wood
  • HMP Rochester
  • HMP East Sutton Park
  • HMP Elmley, HMP Standford Hill and HMP Swaleside (Sheppey Cluster)
  • HMP Maidstone

Oxleas Patient Experience survey

The Oxleas Patient Experience survey gives you the opportunity to feedback on the care and treatment you have received. We also encourage your friends, family and carers to also provide feedback. Hearing your views gives us a better understanding of the needs of our patients, families and carers which helps us to make sure that we are providing a good standard of care. 

The short survey only takes a few minutes to complete and you can provide a written comment explaining what you think is working well and what is not. The Patient Experience team will collect the results of the surveys and these are shared with the relevant departments and management teams. This helps us to shape our services to continually improve the quality of the care and treatment we provide.

Public phone number:

Fananidzai Hove, Prison In-Reach Service Team Manager, Tel: 01795 802408