Patient advice and liaison service (PALS)

Patient advice and liaison service (PALS)

Our Patient advice and liaison service (PALS) provides advice and information about (our services – as link to page) and can help resolve any problems you might have with our services, whether you are a patient, carer or member of the public.

They can also pass on compliments and suggestions.

You can call PALS on freephone 0800 917 7159 or email us via

We are open Monday to Friday, 9am to 5pm.

Find out how to make a complaint here.

The feedback we receive from people who use our services, and their carers, family and friends is really important to us. We use your feedback to learn about what we are doing well and what we can do to improve.

Please give us feedback here.

View our leaflets here and below.


we’re kind we’re fair we listen we care