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Help us improve our inpatient services – become a PLACE volunteer

Help us improve our inpatient services – become a PLACE volunteer

We’re looking for volunteers to take part in this year’s NHS PLACE inspections across our sites in September and October – and we’d love your support.

PLACE stands for Patient Led Assessment of the Care Environment. It’s a national initiative where people who use NHS services help assess the spaces where care is delivered. That includes everything from signage and car parks to the cleanliness of wards and the food we serve. Your feedback helps us make real improvements to the quality of our inpatient environments.

As a volunteer, you’ll join a small team for a day at one of our sites. We’ll visit different areas, score the environment and make sure any improvements are followed up.

You’ll be well looked after – refreshments and lunch are provided, and we’ll reimburse any travel expenses.

You don’t need any special experience – just a willingness to get involved and share your perspective. Anyone who uses our services can take part, including current patients, carers, family members, visitors, patient advocates, patient council members and Oxleas' governors.

Here are the upcoming inspection dates:

  • Queen Mary's Hospital – Thursday 11 September
  • Green Parks House – Thursday 18 September
  • Oxleas House – Tuesday 24 September
  • Bracton Centre – Thursday 26 September
  • Goldie Leigh – Friday 10 October
  • Memorial Hospital units – Friday 17 October

If you’d like to volunteer or find out more, please email: oxl-tr.estatesadmin@nhs.net or call 01322 625743.

Your voice matters – help us make our hospitals better for everyone.

Media enquiries

The communications team provides a point of contact for journalists to respond to all media enquiries.

We are happy to help journalists represent the trust accurately, so please do get in touch to ensure your facts and information are up-to-date before publishing your story.

Our media team is responsible for:

  • Responding to media queries
  • Arranging interviews with our nationally and internationally renowned experts who can talk about some of the trust’s specialist topics

For all media enquiries Monday to Friday, 9am to 5pm, please email oxl-tr.communications@nhs.net where a member of the team will review and action your request.

If you have an urgent enquiry outside of office hours or at the weekend, please contact our director on call via the Bracton Centre switchboard on 01322 294300.

Filming and photography requests

We receive documentary, location and broadcast filming requests on a regular basis – we consider all proposals on an individual basis and will try to accommodate proposals where possible, if appropriate.

No photography or filming is permitted without prior arrangement and agreement. Our patients always come first and we have a duty to protect their safety and confidentiality. Anyone found filming or taking photographs on the trust premises without the permission of the trust’s communications team will be asked to leave by the security department and may face prosecution. 

Unless agreed otherwise, film crews and photographers must be accompanied by a member of the Communications Team at all times.

Contact: oxl-tr.communications@nhs.net

We are kind, we are fair, we listen

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