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London Care Record – new name for Connect Care

Graphic which reads London Care Record with a 'One London' logo

With the progress of data sharing across London and beyond, the system formerly known as Connect Care has been renamed to the London Care Record.

The London Care Record enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely.

For example, if someone from Greenwich attends A&E at Chelsea and Westminster Hospital in West London, staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Information is transferred securely, via a health information exchange system - this enables more effective care at the first point of contact.

Find out more

For further information, please see our London Care Record Page

Media enquiries

The communications team provides a point of contact for journalists to respond to all media enquiries.

We are happy to help journalists represent the trust accurately, so please do get in touch to ensure your facts and information are up-to-date before publishing your story.

Our media team is responsible for:

  • Responding to media queries
  • Arranging interviews with our nationally and internationally renowned experts who can talk about some of the trust’s specialist topics

For all media enquiries Monday to Friday, 9am to 5pm, please email oxl-tr.communications@nhs.net where a member of the team will review and action your request.

If you have an urgent enquiry outside of office hours or at the weekend, please contact our director on call via the Bracton Centre switchboard on 01322 294300.

Filming and photography requests

We receive documentary, location and broadcast filming requests on a regular basis – we consider all proposals on an individual basis and will try to accommodate proposals where possible, if appropriate.

No photography or filming is permitted without prior arrangement and agreement. Our patients always come first and we have a duty to protect their safety and confidentiality. Anyone found filming or taking photographs on the trust premises without the permission of the trust’s communications team will be asked to leave by the security department and may face prosecution. 

Unless agreed otherwise, film crews and photographers must be accompanied by a member of the Communications Team at all times.

Contact: oxl-tr.communications@nhs.net

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