Oxcare: Your digital letters

All patients are automatically opted in to receive digital letters. If we have your phone number and email address, we will send you a text message and/or email with a secure link. 

To access, you will need to click the link in the message and follow instructions to view.

To log in you will need to provide your last name, date of birth and post code. If we do not have your phone number/email address you will still receive paper letters. 

Find out the benefits of receiving digital letters:

• All your Oxleas letters can be accessed in one place
• You will receive letters faster digitally than in the post
• It prevents letters being lost in the post, this helps to reduce our DNA (Did Not Attend) rates
• It helps to reduce the amount of paper we are printing helping us to reduce our carbon footprint.

Text messages will always come from the same mobile phone number 07860 039 092.

Emails will come from: no-reply@drdoctor.co.uk

Please note you cannot reply to the phone number or email address.

We will automatically send you a paper letter in the post if you do not open your digital letter within 48 hours. 

You can also change your settings via your account:

• Log into nhs.my/oxleas
• Go to the ‘Settings’ tab in the top right, and turn off the paperless option.  

If we do not have your mobile number and/or email, or if you cannot open a digital letter within 48 hours, we will send you a letter in the post.